At www.toolsonu.com, we engineer our shipping operations with the same precision as our professional-grade power tools. Our logistics framework is built to ensure your durable drills, electric screwdrivers, and reliable hammers and pliers reach you with the protection and reliability these heavy-duty tools demand, while maintaining transparent delivery timelines tailored for industrial-grade products.
Every order undergoes rigorous quality inspection and industrial-grade packaging within 3–5 business days after payment confirmation. During peak seasons or high-demand periods for our professional tools, processing may extend to 5-7 business days to ensure each power tool meets our durability standards. You'll receive detailed email notifications at every stage, including proactive alerts if any unexpected delays occur beyond our standard processing window.
Transit commences after your tools depart our warehouse facility. Domestic shipments (U.S.) require 10–18 business days via standard delivery to ensure safe handling of heavy equipment. International destinations (Canada, UK, EU, Australia) require 18–28 business days, accounting for customs inspections and our commitment to damage-free transit for weight-sensitive tool collections. These extended timeframes reflect our partnership with specialized carriers experienced in handling industrial-grade equipment with the care these precision instruments require.
Available shipping destinations include: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Complete destination lists appear during checkout based on current logistics partnerships and tool import regulations.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 10–18 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Domestic Orders: 10–18 business days
International Orders: 18–28 business days
All orders are shipped via standard shipping, completely free of charge — no conditions, no thresholds.
Orders are typically processed within 3–5 business days before being dispatched.
Delivery times are estimates and may vary depending on destination, local postal services, customs processing, and external factors.
A shipping confirmation email with tracking information will be sent once your order ships.
We are committed to offering transparent, hassle-free shipping — every order ships free, always.
All cross-border shipments include prepaid VAT/GST for EU/UK/Australia orders over $300. For other destinations, customers are responsible for import duties/taxes on industrial tools. Unclaimed parcels incur a $5 restocking fee plus a $10 return shipping fee. We strongly recommend consulting your local customs office before ordering high-value power tools and industrial equipment.
We require adult signatures for all tool deliveries due to the industrial nature of our products. Three delivery attempts will be made before items return to our facility. Reshipment fees apply ($15 domestic/$40 international). For security and warranty reasons, we cannot deliver to parcel lockers or freight forwarding addresses to ensure proper handling of your professional-grade tools.
Real-time tracking links are emailed upon dispatch, with impact and orientation monitoring for sensitive tool components. Our support team at [email protected] provides specialized updates upon request, including customs clearance assistance for international tool shipments and technical specification verification.
Custom-configured tool sets require 21–28 business days for assembly and testing before shipping. Holiday closures (December 24-January 2) pause all shipments. Weather-related delays automatically trigger protective storage at our climate-controlled partner facilities to prevent moisture damage to your precision tools until safe transit resumes.
